REC-000895

active

2019 Mazda 3

Category: Light Vehicle · Supplier: Mazda Australia Pty Ltd

Recall date: 9 January 2020

Defect

Due to a software programming fault, the engine may not restart after entering idle stop mode until the vehicle is restarted using the Start/Stop button.

Hazard

If the vehicle does not restart in idle stop mode, there is an increased risk of an accident and injury to vehicle occupants and other road users.

Remedy

Mazda Australia will contact all affected owners to arrange a time to book their vehicle in for repair. Owners will be advised to present their vehicle to their preferred Mazda dealer for the reprogramming of the Powertrain Control Module, free of charge. Consumers who require further information should contact Mazda Customer Support on 1800 034 411.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Mazda Australia Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-000895