REC-000866

active

2013–2015 Mazda MAZDA2, CX-3, CX-9

Category: Light Vehicle · Supplier: Mazda Australia Pty Ltd

Recall date: 12 April 2016

Defect

The lower nut and bolt that secures the front suspension strut to the steering knuckle may not have been tightened with sufficient torque. This may cause the nut to loosen and fall off, affecting one or both sides of the front suspension.

Hazard

In a worst case scenario, the front shock absorber and steering knuckle may separate, causing a loss of steering control.

Remedy

Mazda Australia will contact all affected customers by mail to present their vehicle to their preferred Mazda dealer to have the tension of the affected nuts/bolts checked. If the nut/bolt torque does not meet the correct specification, both bolts and nuts that secure the front suspension strut to the steering knuckle will be replaced with new ones and tensioned to the correct torque at no charge. Consumers who require further information should contact Mazda Customer Support on 1800 034 411.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Mazda Australia Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-000866