REC-000842

active

2008–2019 Mack CSM, CMM, CMH, CLX, CXX

Category: Heavy Vehicle · Supplier: Volvo Group Australia

Recall date: 9 April 2020

Defect

Affected vehicles may shut down without warning while the vehicle is in operation, due to a loss of electrical power.

Hazard

Loss of electrical power will cause the truck to shut down completely and may increase the risk of an accident. This could result in serious injury to vehicle occupants and other road users.

Remedy

Affected owners will be contacted by email and advised to contact their nearest Volvo Group Australia repairing dealer to arrange for an inspection and repair of the vehicle if required. Concerned owners can contact their nearest authorised Volvo Group Australia repairing dealer on 07 3718 3500 or email vga.warranty@volvo.com

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Volvo Group Australia — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-000842