REC-000744

active

2013–2018 JEEP CHEROKEE

Category: Light Vehicle · Supplier: FCA Australia Pty Ltd

Recall date: 5 November 2020

Defect

The differential gear splines inside the Power Transfer Unit (PTU) may fail. Wear on the PTU splines can cause a loss of power while the vehicle is moving and the loss of the PARK function while stationary.

Hazard

A loss of power or PARK function increases the risk of an accident and serious injury or death to the vehicle occupants and other road users.

Remedy

FCA Australia will contact affected owners and invite them to visit a Chrysler Jeep Dodge dealership for repair, free of charge. For further information, consumers can contact https://www.jeep.com.au/contact-us.html or call FCA Australia on 1300 133 079. To find your nearest authorised Chrysler Dodge Jeep dealership, visit https://www.jeep.com.au/dealers.htm

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — FCA Australia Pty Ltd — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-000744