REC-000408

active

2011–2017 Hino 500 SERIES

Category: Heavy Vehicle · Supplier: Hino Motor Sales Australia

Recall date: 13 December 2018

Defect

The Automatic Clutch Unit (ACU) has two motors that operate the clutch. An ACU motor may not operate correctly, if wear occurs on the internal brush. If one motor fails, the other can compensate for this and continue to operate the clutch system. In this situation the ACU may not function correctly, due to the ACU control software being unable to account for changes, to the ACU motors operating characteristics.

Hazard

If the ACU is unable to operate, a warning light in the vehicle may appear, and the vehicle may not operate. This may lead to an accident risk for the occupant and other road users.

Remedy

Owners of affected vehicles should contact their local Hino dealership to get their vehicle's AMT ECU reprogrammed. The two ACU motors will also be replaced free of charge. Consumers can contact Hino on 1300 01 HINO (1300 014 466) or their local Hino dealer.

What should you do?

Check your VIN below to confirm whether your specific vehicle is affected.
Contact the supplier — Hino Motor Sales Australia — or your nearest authorised dealer to arrange the recall remedy.
Recall repairs are free of charge. The manufacturer or supplier is legally required to fix the defect at no cost to you.
If you have difficulty getting the recall addressed, contact the Department of Infrastructure or your state's consumer protection agency.

Check Your VIN

Enter your Vehicle Identification Number to check if your specific vehicle is affected by this recall.

Source: https://www.vehiclerecalls.gov.au/recalls/rec-000408