Category: Smart and interconnected devices · Supplier: BenQ Australia Pty Ltd Call: 1300 130 336 between 9am and 5:30pm AEST Monday to Friday
Recall date:
Portable personal mini projector with battery. Please see attached list of affected serial numbers.
Risk of serious burn injury and property damage if the battery overheats and catches fire. Incidents have occurred.
Stop using the projector immediately and check the serial number. Contact BenQ to arrange to return the product for either: a free replacement with an upgraded GV32 model projector; or to have the battery replaced and firmware updated on the affected GV31 model projector. For more information or if you need further assistance relating to this recall, contact BenQ Australia.
BenQ Australia Pty Ltd Call: 1300 130 336 between 9am and 5:30pm AEST Monday to Friday Email: BQauService@BenQ.com Visit: https://www.benq.com/en-au/support/repair-service/gv31-recall-notification.html
Source: https://www.productsafety.gov.au/search-consumer-product-recalls/gv31-portable-mini-projector
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